Mobile App Privacy Policy
Effective January 3, 2020
Thank you for your trust in Novartis Pharmaceuticals Corporation ("Novartis Pharmaceuticals", "we", "our", or "us"). We are a U.S.- based affiliate of the Novartis global group, a world leader in healthcare. This Privacy Policy describes our practices in connection with the information collected through this mobile application (the "App"). By using the App, you agree to the terms of this Privacy Policy.
What Personal Information Does the App Collect, and How Is It Used?
The App collects information that you voluntarily provide such as your name, address, age, birth date, gender, email, phone number, photo, social media account number, zip code, demographic information, and information about your health and/or medical conditions. You may submit some of this information by connecting another device to the App (e.g., a scale or activity tracker) or by permitting the App to use other features on your device, such as your camera. In addition, you may choose to share photos, reports or other information generated by the App with others, using your device's email functionality. If you provide personal information relating to other people when you use the App, you represent that you have the authority to do so and to permit the App to use the information in accordance with this Privacy Policy.
The App uses the information you provide to allow the App to function properly. We do not receive any information that you provide. The information is stored within the App on your mobile device.
What Information Does the App Automatically Collect, and How Is It Used?
The App may collect information automatically from your device, such as:
- Information about your device: Certain information is collected automatically through your device, such as your operating system name and version, device manufacturer and model, and language. We use this information to ensure that the App functions properly.
- Information about your use of the App: When you download and use the App, we and our service providers may track and collect usage data, such as the date and time the App on your device accesses our servers and the information and files that have been downloaded to the App based on a unique identifier we have generated for you. We use this information to understand App usage and to tailor and improve its functionality.
- Precise Real-Time Location Information: We may collect precise, real-time information about the location of your mobile device. The App may use your device's location to provide you with personalized location-based services and content, including marketing communications. You may be permitted to allow or deny the use of your device's location by managing your location services preferences through your device settings.
Your Choices
You may choose to stop the collection of information by the App by uninstalling the App from your device. You may stop the receipt of push notifications through your device settings.
Information Security
The personal information that you provide to the App is stored on your device. We do not collect or store it. If you lose your device, the information stored on it may be vulnerable to exposure.
Children's Information
We do not knowingly collect personal information online from a child under 13 without obtaining prior parental consent, other than to inform the child that we must have parental consent before collecting personal information.
Accessing and Updating Your Information
We encourage you to update the personal information you provide to the App to help the App continue to provide information that best meets your needs. You may be able to update this information through the App.
Third-Party Services
The App may contain links to third-party services that are not under our control. We are not responsible for the collection and use of your information by such services, and we encourage you to review their privacy policies. In addition, we are not responsible for the information collection, use, disclosure, or security practices of other organizations, such as Facebook, Apple, Google, Microsoft, RIM, or any other app developer, app provider, social media platform provider, operating system provider, wireless service provider, or device manufacturer, including in connection with any information you disclose to such other organizations through or in connection with the App. The inclusion of a link within the App does not imply our endorsement of the linked service.
Changes to This Privacy Policy
This Privacy Policy became effective on January 3, 2020. We may update it from time to time by linking to or posting a new Privacy Policy within the App. You are advised to consult the App regularly for any changes, and your continued use of the App after such changes have been made constitutes acceptance of those changes.
How to Contact Us
If you have any questions about our Privacy Policy, please visit our Contact Us page, write to us at Novartis Pharmaceuticals Corporation, 1 Health Plaza, East Hanover, New Jersey, 07936 attention Privacy Office, or call us at 1-888-NOW-NOVA (1-888-669-6682).
Additional State-Specific Information for United States Residents
Some states (including but not limited to California, Nevada, and Texas), have state specific rights for their residents. Click here to learn more about those state specific rights.